Support

Our client base is global, spread across many time zones and fortunately so are we!

Providing timely and expert support is our first priority.

We understand that simulation is a complex topic and we are here to help you along your journey of discovery.

Energy Exemplar modelling experts are here to help with all your questions and are backed by development teams in the USA and Australia.

Commercial software licenses come with free and unlimited in-time-zone support.

Training

Big data is irrelevant unless you know what to do with it.

Our software comes with comprehensive help files and a built-in electronic Wiki. However, there is no substitute for taking one of our training courses. Select from a range of generic and customisable training courses which help new users get started or more intermediate and advanced modelers to improve their skills. Group training is also held in each region from time to time.

Implementation

Sometimes models need to be delivered race ready. Fast track the set-up process with our team of experts.

The best forecasts come from a well calibrated and back-tested model. Energy Exemplar’s analysts have a wealth of modeling experience from all over the world and undertake customized implementation projects very regularly. Examples include data set builds and back-tests, assistance with modeling for projects, software optimization for speed and accuracy, and customised reports that link directly to simulation outputs.

Data sets

Dozens of data sets from all corners of the world offer a gateway for users to begin their modeling journey.

Energy Exemplar has over 30 data sets from all over the world in PLEXOS and Aurora format and this number is growing as we expand our reach. If we don’t have a data set for a certain country, we can build it and we regularly partner with people to build one on request.

Explore Data sets

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